About the portal

Huisartsen Ganzenhoef offers you the possibility to arrange many of your health issues online via a web portal. You can also view large parts of your file via the portal. See also this infographic about this. You can request an account by calling us, or by coming by the practice.

You can login the web portal by going to the homepage of the website through any web browser, whether you are using a PC, laptop, smart phone or tablet. No need for additional software, just visit our website and the app will be ready to assist you.

The web portal enables you to deal with the most basic functions related to GP visits, without calling or visiting the practice. We developed several applications that help us keep you in good health and which you can easily use.

Take a quick look!

If you are experiencing any problems with using the application, please contact us.

Planning appointments online

You can now schedule your appointments without having to call the practice.

Choose Make appointment, then simply choose the date, time and duration of the appointment. Choose Any available doctor, when you need an appointment at short notice. You will receive an email confirmation reminding you of the appointment details. You can load the appointment directly into your Google or iCal calendar.

Ask question

For many non urgent health issues you can request an Ask question. We will respond to your questions ASAP within two workdays.

Without having to visit or call our practice, the “Ask question” option provides easy online assistance of your doctor for the most simple questions and non-urgent symptoms. Your correspondence will be saved to “My medical file / my safe”, where it is available to you.

Repeat prescriptions

With Refill prescription, you can check your chronic medication. This information is available to you at any time.

  • Use this application to re-order your chronic medication.
  • Your prescription is send to your pharmacy.
  • Important notice: this application is for chronic medication only.

My medical file / my safe

My medical file / my safe collects and archives your activity on our portal. It also enables you to see into your file. You can also follow your “Ask question” correspondence, check the list of active medication, see your lab results and diagnostic tests, with doctors advice or comment. This saves you a call or visit to the practice. If you have questions after reading the advice or comments, you can consult the doctor by “Ask question”.

Mobile and tablet

  • The web portal is also accessible via your mobile or tablet via the link next to the menu button.
  • You can switch your webapp language between Dutch and English.
  • You can also change your settings, password and personal information.

Privacy and safety

Your medical information is safe with us.

The portal and the system running it are developed using certified network systems and custom software, guaranteeing your privacy as much as possible. Any information you provide is saved and used in the practice only and will not be shared with third parties.

Access to the portal is verified using the PUK access code send by SMS, username and password.